AI Receptionist Engine | Turn Every Conversation Into Business

Watch the complete workflow

See the full customer journey in two minutes.

Watch one customer move from first contact to a clear next action. The video loads only when you click play.

Built around real customer tasks Clear business outcomes Fast video loading on click

The cost is not only a missed call

Stop losing customers to slow replies.

When you are busy, the system handles the repetitive first response and puts the next decision in front of you.

The phone rings during paid work

Stop what you are doing, let it ring, or hope the customer leaves enough detail.

Risk: the next business answers first

A website visitor leaves quietly

They ask one question, see no answer, and close the page without becoming a lead.

Risk: interest disappears without a record

Texts wait inside another inbox

The customer expects a quick reply, but the team has no shared view of what is pending.

Risk: duplicated or forgotten replies

Email follow-up depends on memory

Quote requests, attachments, and booking questions compete with every other message.

Risk: valuable enquiries become old enquiries

Manual-only front desk

Your team spends attention on repetitive first steps.

Check several inboxes
Ask the same qualifying questions
Write similar replies
Remember every callback
Reconstruct what happened later

With AI Receptionist Engine

Let software organize the routine work. Keep people in control.

Capture requests across four channels
Prepare summaries and suggested replies
Highlight urgency, booking, and callback intent
Keep follow-ups in one visible queue
Record outcomes and value

The platform is designed to reduce repetitive reception and follow-up work. It does not replace professional judgment, emergency services, or the human relationships that close important business.

One customer journey, shown step by step

From first contact to the next action.

Scroll through the workflow and watch the customer record become clearer at every step.

AI Receptionist EngineNorthstar Services

InboxCalls 3Website 2SMS 4Email 1

New customerEmergency repair requestJust now

My pipe is leaking and I need someone today.

I can collect the address, urgency, and best callback number.

Type a reply or review the suggested response

Customer captured Outcome visible

Four channels are included with every plan

Four channels. One front desk.

Calls, website, SMS, and email are included with every plan. Capacity and AI depth grow with the plan.

Phone

Answer calls and keep the next step visible.

Business hours, transfers, voicemail, recordings, summaries, and callback requests.

Call recordings and analysis
Business-hour routing
Customer outcomes

Website

Turn website visitors into real conversations.

Text and voice, contact capture, callback requests, voice messages, and website leads.

WordPress or embed
Branded widget
Live customer capture

SMS

Respond faster without losing human control.

Customer history, AI analysis, suggested replies, manual approval, and safe opt-out handling.

Suggested replies
Human takeover
Automatic-response controls

Email

Turn the business inbox into an action center.

Incoming mail, authenticated sending, attachments, AI summaries, drafts, and controlled replies.

Threaded inbox
AI summaries and drafts
Manual or automatic response

The same clear structure everywhere

One workflow across every channel.

Customer, conversation, context, next action. The layout stays familiar as you move between calls, website, SMS, and email.

Customer conversationsNeeds attention

AM

Alex MorganUrgent repair callback

Hot

SK

Samira K.Asked about availability

2m

JT

Jordan T.Booking request

8m

AM

Phone call · Today 10:42

Alex Morgan

Hot opportunity

“I need someone to call me about an urgent repair at my property today.”

AI summaryUrgent service request. Customer asked for a callback today.

Recommended action: call as soon as possible and confirm availability.

103+ industry templates

Start with a receptionist built for your business.

Choose an industry, review the prepared services and questions, then edit only what needs to change.

Templates are editable starting points. The owner reviews the content before applying it.

Template preview

Plumbing & emergency service

Ready to customize

Receptionist goalCapture the problem, location, urgency, and callback details.

Services preparedLeaks, blocked drains, repairs, installations, emergency calls.

Priority ruleActive flooding or loss of water becomes urgent.

Suggested next stepRequest a callback and confirm the service area.

Example receptionist question“Is water actively leaking right now, and what area are you located in?”

Business profileServicesFAQsUrgency rules

From conversation to business result

See which conversations became business.

Track leads, follow-ups, outcomes, and recorded value without searching through separate inboxes.

01

Spot the best opportunitiesLead ratings, booking intent, callback requests, and urgency.

02

Keep the next action visibleCallbacks, bookings, replies, and overdue follow-ups in one queue.

03

Record the business outcomeQualified, booked, won, lost, estimated value, and revenue.

This monthCustomer Center

All channels

New leads74+18%

Follow-ups due12Needs action

Won customers18+6 this week

Recorded value$14.8kAcross outcomes

Lead activity

Calls Website SMS & email

Connect your front desk to the rest of your business

Turn customer activity into automatic action.

Send supported AI Receptionist Engine events to webhook-compatible automation platforms. Build workflows that notify your team, create records, update pipelines, start follow-ups, or hand data to the tools you already use.

MMake_Zapiernn8nPPipedreamWWorkato{ }Any webhook app

Outbound webhooks

One event can move work forward everywhere.

Choose a supported event, connect a secure endpoint, and let your automation platform decide what happens next—without copying information between systems by hand.

Alert the right personRoute a new lead, urgent request, or follow-up signal to email, chat, or another connected destination.
Create or update business recordsPass supported customer and activity data into a CRM, spreadsheet, database, or project workflow.
Build your own next stepTrigger booking, task, notification, reporting, or follow-up flows using the tools and rules you choose.

AI Receptionist EngineNew qualified leadSupported event ready

Secure webhook

01Notify the teamSend an alert02Update the CRMCreate a record03Start follow-upContinue the workflow

Webhook-based flexibilityConnect beyond a closed list of apps.Delivery historyReview recent automation deliveries.Reusable workflowsDesign the logic in your chosen platform.

Make, Zapier, n8n, Pipedream, and Workato are independent services. Connection is webhook-based; available events, data, actions, limits, and third-party charges depend on your plan, configuration, and chosen platform.

Business Pro

Run every business from one login.

Each business keeps its own receptionist, customers, channels, and reports. Switch between them without mixing data.

Five businesses included by default
Additional capacity can be approved by Admin
Separate customers, settings, conversations, and results
One Account & Plan and one Help & Support center

Request Business Pro

Current businessNorthstar Plumbing

Northstar PlumbingReady · 4 channels

Open

Serenity SpaEmail needs setup

2

City Auto RepairSetup in progress

3

Bright CleaningReady · 3 channels

4

Add another businessOne included slot available

+

Bring your own supported providers

Your accounts. Your data. Your control.

Connect supported Twilio and OpenAI accounts, your mailbox, and your website. AI Receptionist Engine brings them together.

Your credentialsKeys stay connected to your account and are managed through protected settings.Your provider usageProvider charges are separate from the platform subscription.Your business rulesEach receptionist keeps its own knowledge, hours, routing, and response behavior.

T

Calls and SMSTwilio

Connect a supported Twilio account and assign phone numbers according to the plan.

BYOK

AI voice and analysisOpenAI

Connect a supported OpenAI key for AI conversations, summaries, and suggested replies.

BYOK

Business emailYour mailbox

Connect one or more authenticated inboxes according to your plan and business setup.

Direct

Website receptionistYour website

Install the WordPress plugin or embed the widget on another supported website.

Connected

Built for people who do not want to become software experts

Launch without a long setup project.

The Setup Center shows what is ready, what needs attention, and the next step.

01

Tell the AI about the business

Add services, FAQs, languages, hours, routing, and what the AI should never promise.

02

Connect the channels you need

Use supported provider accounts and activate phone, website, SMS, or email according to the plan.

03

Test, launch, and improve

Run channel tests, review real conversations, and refine the receptionist from actual results.

Start small. Upgrade when the workload grows.

Start free. Choose the capacity you need.

Every plan includes all four channels and a 14-day trial. Pay monthly or save two months with annual billing.

14 days freeon every plan

Included in every planThe same four-channel foundation, with limits and automation increasing by plan.CallsWebsiteSMSEmailBYOK supported providers

For business owners

Choose how much automation and capacity you need.

All three plans serve one or more businesses. The difference is depth, capacity, and reporting.

LOWEST ENTRYSTART HEREStarterOne business

For a small business that wants a practical four-channel receptionist at the lowest entry price.

^$5/month

Billed monthly after the trial.

All 4 channels

Core tools

One business workspace
Guided Setup Center
Unified Inbox
Business hours and routing
Basic customer records

Plan advantageLaunch all four customer channels at the lowest entry price.

4 channels1 businessGuided setup

14 days freeThen monthly or annualStart free trial

MOST POPULARGROW ONE BUSINESSBusiness Lead AssistantBest value

For a growing business that needs stronger lead handling, AI assistance, follow-ups, and results.

^$15/month

Billed monthly after the trial.

All 4 channels

Everything in Starter, plus

Higher phone and website capacity
103+ industry templates
AI summaries and suggested replies
Leads, follow-ups, and results
Alerts, outcomes, and recorded value

Enhanced in this planMore channel capacity, deeper AI assistance, and full customer management.

Up to 3 numbers/sitesAdvanced AIResults & value

14 days freeNo platform charge during trialStart free trial

MULTI-BUSINESSONE LOGIN, SEVERAL BUSINESSESBusiness Pro5 included

For an owner who needs separate customers, settings, and channels for several businesses.

^$39/month

Billed monthly after the trial.

Per business

Business Pro capacity

Five isolated businesses included
One phone and SMS number per business
One website and mailbox per business
Secure business switching
Extra capacity available through Admin

Enhanced in this planOperate several isolated businesses from one secure owner account.

5 businesses includedSeparate dataExpandable

Admin activationCapacity can be adjustedRequest free trial

For agencies

Create Starter accounts and grow a managed client offer.

Agency tiers differ by client capacity. Platform Admin handles eligible client upgrades.

50 CLIENTSFIRST CLIENT BASEAgency StarterStarter accounts

Launch a managed Starter-account offer with space for your first client portfolio.

^$49/month

Billed monthly after the trial.

Per Starter client

Agency tools

Up to 50 Starter clients
Central client creation
Client status and usage
Platform upgrade promotions
Admin-controlled upgrades

Capacity highlightStart a managed client offer with central control for up to 50 Starter accounts.

50 clientsCentral creationUsage oversight

14 days freeAdmin approval may applyStart free trial

100 CLIENTSGROWING AGENCYAgency ProStarter accounts

Double the client capacity while keeping the same simple Agency workflow.

^$79/month

Billed monthly after the trial.

Per Starter client

Agency Pro capacity

Up to 100 Starter clients
All Agency Starter tools
Central account management
Client status and usage views
Admin-controlled upgrades

Capacity highlightDouble the managed portfolio while keeping the same streamlined Agency workflow.

100 clientsCentral creationUsage oversight

14 days freeScale without changing workflowStart free trial

200 CLIENTSHIGH CAPACITYAgency ScaleStarter accounts

The highest standard Agency capacity before moving to a hosted branded portal.

^$119/month

Billed monthly after the trial.

Per Starter client

Agency Scale capacity

Up to 200 Starter clients
All Agency Pro tools
Highest standard client capacity
Platform-managed upgrade path
White Label request path

Capacity highlightServe a larger Starter-client portfolio with the highest standard Agency capacity.

200 clientsCentral creationAdmin upgrades

14 days freeBuilt for higher volumeStart free trial

Hosted branded portal

White Label

Present the hosted platform under your own brand with up to 200 client accounts included. Additional client capacity can be added as your operation grows.

White Label advantageYour brand, your client portal, and capacity built for resale.

200 accounts includedMore availableOwn branding

Every eligible client plan can useCallsWebsiteSMSEmail

Up to 200 client accounts included
Additional client accounts available
Your logo, brand name, colors, and hosted portal
Starter and eligible Business Lead Assistant accounts
Controlled promotions and support routing
Business Pro remains excluded

14 days free

200client accounts includedAdditional capacity available

^$199/month

Billed monthly after the trial.

One-time White Label setup^$299 one timeCharged separately from the recurring platform subscription.

For operators ready to sell under their own brandRequest free trial

Every plan includes a 14-day platform trial and all four customer channels. Exact limits, AI features, activation rules, and provider availability depend on the selected plan and connected accounts. Twilio, OpenAI, phone numbers, SMS, and email delivery may create separate provider charges.

Detailed comparison

Compare every plan, feature by feature.

Each higher tier highlights the additional capacity, automation, or branding it unlocks.

Read common questions

Included foundationEnhanced featureCapacity upgradeWhite Label advantagePlan or provider dependent

Feature	StarterEssential	Business Lead AssistantEnhanced AI	Business ProMulti-business	Agency Starter50 clients	Agency Pro100 clients	Agency Scale200 clients	White Label200+ clients
Four-channel foundation
Calls, Website, SMS, and Email	All 4	All 4	All 4 per business	All 4 per Starter client	All 4 per Starter client	All 4 per Starter client	By eligible client plan
14-day platform trial	Included	Included	Included	Included	Included	Included	Included
Multilingual AI	Configurable	Enhanced multilingual	Per business	By client plan	By client plan	By client plan	By client plan
Guided Setup Center	Included	Included	Included	Included	Included	Included	Included
BYOK provider model	One business setup	Expanded connections	Shared and per-business	Per client	Per client	Per client	Per client
AI receptionist and channel tools
Phone AI receptionist	Core	Advanced	Advanced per business	By client plan	By client plan	By client plan	By client plan
Hours, transfers, voicemail, and recordings	Included	Enhanced capacity	Per business	By client plan	By client plan	By client plan	By client plan
Website text receptionist	Included	Advanced	Per business	By client plan	By client plan	By client plan	By client plan
Website live voice	Plan-limited	Enhanced continuous voice	Per business	By client plan	By client plan	By client plan	By client plan
SMS inbox	Included	Included	Per business	Per client	Per client	Per client	By client plan
SMS AI analysis and drafts	Core assistance	Advanced	Advanced per business	By client plan	By client plan	By client plan	By client plan
Email inbox	Included	Advanced inbox	Per business	Per client	Per client	Per client	By client plan
Email AI analysis and drafts	Core assistance	Advanced	Advanced per business	By client plan	By client plan	By client plan	By client plan
Human review and takeover	Included	Included	Included	Included	Included	Included	Included
Customer management and results
Unified Customer Center	Core	Full Customer Center	Separate per business	By client plan	By client plan	By client plan	By client plan
Shared customer status	Included	Included	Per business	By client plan	By client plan	By client plan	By client plan
Business result tracking	Core	Full	Per business	By client plan	By client plan	By client plan	By client plan
Estimated and actual value	Core	Full	Per business	By client plan	By client plan	By client plan	By client plan
Follow-up tasks and history	Core	Advanced	Per business	By client plan	By client plan	By client plan	By client plan
Dedicated conversation detail pages	Included	Included	Per business	By client plan	By client plan	By client plan	By client plan
AI summaries, urgency, and intent	Core	Advanced	Advanced per business	By client plan	By client plan	By client plan	By client plan
Hot lead and action alerts	Plan-limited	Included	Per business	By client plan	By client plan	By client plan	By client plan
Smart readiness and unread status	Included	Included	Per business context	Per client	Per client	Per client	White Label branded
Business and connection capacity
Business workspaces	1	1	5 included	Agency operator	Agency operator	Agency operator	Branded operator portal
Phone numbers	1 primary	Up to 3	1 per business	1 per Starter client	1 per Starter client	1 per Starter client	By client plan
Website connections	1	Up to 3	1 per business	1 per Starter client	1 per Starter client	1 per Starter client	By client plan
Email mailboxes	1	Advanced mailbox	1 per business	Per Starter client	Per Starter client	Per Starter client	By client plan
Industry templates	Starter setup	103+	Per business	Starter client setup	Starter client setup	Starter client setup	By client plan
Additional business capacity	Not applicable	Not applicable	Available through Admin	Not applicable	Not applicable	Not applicable	Business Pro excluded
Agency and White Label growth
Client accounts included	Not applicable	Not applicable	Not applicable	50	100	200	200 included + more available
Central client creation	Not included	Not included	Not included	Included	Included	Included	Included
Client status and usage oversight	Not included	Not included	Not included	Included	Included	Included	Included
Plans the operator can create	Not applicable	Not applicable	Not applicable	Starter	Starter	Starter	Starter + eligible Business
Platform-managed client upgrades	Not applicable	Not applicable	Not applicable	Included	Included	Included	Included
Own branding and hosted portal	Platform brand	Platform brand	Platform brand	Platform brand	Platform brand	Platform brand	Full White Label
Platform branding and promotions hidden	No	No	No	No	No	No	Yes
Business Pro for managed clients	Not applicable	Not applicable	Direct owner plan	Not included	Not included	Not included	Not included
Additional client capacity	Not applicable	Not applicable	Not applicable	Upgrade to Agency Pro	Upgrade to Agency Scale	Contact Admin	Additional accounts available
Activation, billing, and control
Activation path	Checkout flow	Checkout or Admin	Admin activation	Admin approval	Admin approval	Admin approval	Admin approval
Provider usage charges	Separate	Separate	Separate	Separate	Separate	Separate	Separate

Use the information icons beside every feature for a plain-language explanation. Provider charges, number availability, email delivery, AI usage, and exact entitlements depend on connected providers and final account configuration.

Before you choose a plan

Clear answers before you start.

Compare AI depth, business capacity, client limits, branding, phone numbers, websites, and inboxes before choosing a plan.

Contact support

How does the 14-day free trial work?+

Every listed plan includes a 14-day platform trial. The selected monthly or annual subscription starts after the trial according to the configured checkout flow. Provider usage remains separate.

What is the difference between monthly and annual billing?+

Monthly plans renew each month. Annual plans are billed once per year and are priced at the equivalent of ten monthly payments, giving you two months free.

Do all plans include calls, website, SMS, and email?+

Yes. Every plan includes the four-channel foundation. The number of businesses, phone numbers, websites, mailboxes, automation depth, AI assistance, and reporting vary by plan.

How do Twilio and OpenAI work with the subscription?+

You connect your own supported Twilio and OpenAI credentials. The platform subscription covers AI Receptionist Engine. Twilio phone numbers, calls, SMS, OpenAI usage, and email delivery can create separate provider charges.

Can I connect Make, Zapier, n8n, or another app?+

Yes. Supported AI Receptionist Engine events can be sent to webhook-compatible automation platforms and custom endpoints. The workflow and available actions are configured in your chosen platform; plan limits and third-party charges may apply.

What does Business Pro include?+

Business Pro provides multiple isolated business workspaces under one owner account. Five businesses are included by default, and platform Admin can approve additional capacity.

Can an Agency create every plan for its clients?+

No. Agencies currently create Starter client accounts. Eligible client upgrades are handled by platform Admin while the Agency relationship remains recorded.

How many client accounts are included with White Label?+

White Label includes up to 200 client accounts. Additional client capacity can be added through platform Admin as the operator grows. Business Pro remains excluded from the White Label client catalog.

Is the $299 White Label setup fee recurring?+

No. The $299 White Label setup fee is charged one time and separately from the $199 monthly or $1,990 annual platform subscription.

Is the app designed for non-technical owners?+

Yes. The Setup Center, consistent channel workspaces, readiness statuses, testing pages, and plain-language controls are designed to make the system easier to configure and operate.

Turn every conversation into new business.

See the full customer journey in two minutes.

Stop losing customers to slow replies.

Your team spends attention on repetitive first steps.

Let software organize the routine work. Keep people in control.

From first contact to the next action.

Four channels. One front desk.

Answer calls and keep the next step visible.

Turn website visitors into real conversations.

Respond faster without losing human control.

Turn the business inbox into an action center.

One workflow across every channel.

Alex Morgan

Service estimate for next week

Start with a receptionist built for your business.

Plumbing & emergency service

See which conversations became business.

Turn customer activity into automatic action.

One event can move work forward everywhere.

Run every business from one login.

Your accounts. Your data. Your control.

Launch without a long setup project.

Tell the AI about the business

Connect the channels you need

Test, launch, and improve

Start free. Choose the capacity you need.

Choose how much automation and capacity you need.

Create Starter accounts and grow a managed client offer.

White Label

Compare every plan, feature by feature.

Clear answers before you start.

Be the business that answers first.